Terms of service

Last updated 10 September 2026

These terms cover booking an appointment with Archery Mauritius through this site, and leaving equipment with us for repair or servicing.

Booking an appointment

• A slot is held for you for a few minutes while you fill in your details. If you don't finish, the slot goes back to whoever wants it next.
• A booking is not confirmed until you click the link in the email we send you. Unconfirmed bookings are released.
• Appointments are made in Mauritius time (UTC+4).
• We may need to move an appointment — illness, weather on the field, a part that didn't arrive. If we do, we will contact you and offer the next workable slot.

If you can't make it

Please cancel using the link in your confirmation email, ideally at least 24 hours ahead. A slot you free up is a slot someone else can use.

If you don't arrive and haven't told us, we hold the slot for 15 minutes and then release it. Repeated no-shows may mean we ask you to book by phone instead.

Equipment left with us

The receipt is the record

When you leave an item, we record its make, model, serial number and condition, photograph it, and email you a receipt. Please check that receipt and tell us straight away if anything on it is wrong. It is what both of us rely on later.

Inspection and quotes

• We inspect first and quote before doing any work. No work starts without your agreement.
• Inspection carries a fee of Rs 300, which is set against the cost of the work if you go ahead.
• If we open something up and find the job is materially different from what we quoted, we stop and re-quote rather than pressing on.
• A quote is valid for 30 days.

Collection

• We will tell you when the item is ready. Please collect it within 60 days of that message.
• Items uncollected after 60 days incur reasonable storage costs, and we will contact you at least twice before treating an item as abandoned.
• Bring the receipt, or be able to identify yourself as the person who left the item.

What we're responsible for — and what we're not

We take care of what you leave with us and we carry the risk of our own workmanship. If we damage your equipment through our error, we will repair it or make it good.

We are not responsible for:

• Pre-existing faults, wear, or damage noted on the receipt when the item arrived.
• Failure of a component that was already at the end of its life, where we told you so before working on it.
• Equipment that turns out to have been modified or repaired elsewhere in a way that wasn't disclosed to us.

Range and field sessions

• Range rules and the instructions of the person running the line are not optional, and take precedence over anything on this page.
• Archers under 18 must be accompanied by a parent or guardian.
• We may close the field for weather or safety at short notice. Affected bookings are moved or refunded.

Prices and payment

Prices shown on the booking page are in Mauritian rupees and are current at the time you book. Where a service is shown as quoted after inspection, the price is the one we quote you and you accept. Any deposit is set against the final amount.

If something goes wrong

Tell us. Email admin@pexosolutions.com or call +230 57529368, and we will try to put it right. These terms don't limit any rights you have under Mauritian consumer law.

Your information

How we handle your details is set out on the privacy page.

Changes

We may update these terms. The version that applies to your booking or your repair is the one published on the day you made it.

Archery Mauritius, 21,Paul Furcy Adele Street Port-Louis Mauritius.